Here are just a few things our clients have to say about Dymond's Secretarial Service.

“It is with great pleasure to be providing this testimonial for Katy Dymond.  With my business continuing to grow so too did the workload and it was evident that I definitely needed the services of a professional assistant. After many months of contemplating hiring someone in this role, I was most fortunate to be introduced to Katy who came very highly recommended by various people.  As soon as I met Katy I immediately felt a huge weight lift off my shoulders as it was clear that she has high integrity, a very professional manner and gave me confidence that my clients, prospective clients and in fact anyone contacting my office would be in excellent hands. In my role as a Dog Behaviour Consultant, in addition to consulting at clients’ homes, I also have regular radio, media and seminar commitments. All of these tasks require me to frequently be away from my office and I can safely say that I completely trust leaving my business in Katy’s care.  After nearly 12 months since hiring Katy she has not only confirmed my expectations but also exceeded them. Katy’s a true professional and her initiative and fresh ideas have actually taken my business to the next level.  Katy is an integral part of my team and she has without doubt totally revolutionised my business freeing me up to spend time on more strategic areas that I never previously had the opportunity.  I also receive positive feedback from my clients who have experienced Katy’s professional and courteous manner.”
- Kathy Kopellis McLeod, Dog Behaviour Consultant - Perth’s Dog Whisperer

“I am a chiropractor who runs a small but busy practice in Geraldton WA.  Up until 6 months ago I was answering my own phones and making my own appointments as well as trying to do my work.  Hiring a full time staff member was something I absolutely did not want to do, but something had to change. The stress was really getting to me.  I spoke to Katy from Dymond’s Secretarial Service about the possibility of diverting my calls to her service and using an online calendar so we could both make bookings. She took care of most of the details of setting up the service and was eager to know details of my business practices, detailed description of my location and how I wanted my calls to be handled.  In the six months of using Dymond’s services I have had excellent reports back from my patients about how their calls were handled. They always mention the service is friendly and helpful.  When I am working with Dymond’s I never feel as though I am one of many of their clients. I always feel as if I am the only one they are working with. They always look ahead at my week and make suggestions or reminders of events coming up, they organise my day into block bookings, and make sure I get a lunch break...which is more than I used to do for myself.  Since contracting their services my patient numbers are up and my stress levels are way down.”
- Lisa Yerex D.C.

 “My health business has been employing Dymond’s Secretarial (Katy Dymond) for the past nine (9) months, with great success.  I run a small business that has neither the office space nor sufficient workload for a full time, on-site employee.  I needed someone flexible, able to operate remotely, and proficient electronically.  Katy Dymond offers, and delivers, on all these criteria.  Feedback from my clients has been positive, with comments about how friendly and helpful Katy is when they deal with her over the telephone or by email.  In a small country town, these factors are important.  But precisely because this is a small country town, so are issues of confidentiality and confidence in the privacy of health matters discussed.  Katy has managed these issues professionally.  Overall, I am very happy with the service I am receiving from Dymond’s Secretarial, and would confidently and enthusiastically recommend Katy to any other business looking for the services of a virtual secretary.”
- Joanne Symington, Proprietor, Health Waves Natural Medicine Clinic

"I watched Katy deliver superb service as secretary for the WA chapter of NSAA. Then I contracted Katy to do as personal contact task with potential clients. I was delighted with her diligence, her manner and her effectiveness. I was also delighted with her value for money. Since then I have heard from other people I know, how delighted they are with Katy. I solidly recommend Katy. You'll be delighted too!"
- David Deane-Spread

"Katy attended our Board's strategy formulation meetings, documenting the concepts, discussion, and actions. The concise and well-presented drafts captured all key elements of the planning and were promptly converted into first class documentation within a matters of days. We were delighted with Katy's product and it has contributed to our success."
- Paul McCann, Graduate Management Association

"I had a critical strategic planning workshop with a high value and important client. A lot was at stake. I needed someone who I could trust and deliver to a high standard as well as interact with high level Board members. Katy fulfilled the brief brilliantly - she added the professionalism I needed, was able to capture ideas and concepts while I concentrated on the facilitation process and then was able to write up the outcomes of the planning session in an accurate and timely way. It allowed me to end up with an excellent outcome."
- Thomas Murrell, www.8mmedia.com

“Katy Dymond has all the attributes that any business using a secretarial service would need. She is accurate, efficient and good value. Katy has a knack for knowing what needs to be done and you can be sure that any job Katy is given will be done well, be on time and delivered in a friendly manner.”
 - David Koutsoukis, Speaker - Facilitator - Educator, President - National Speakers Association of Australia (WA)

“It is a pleasure to recommend Dymond’s Secretarial Service. Katy has provided minute taking services for a number of meetings, several of them at very short notice. I have always been impressed with her turn-around time, the quality and accuracy of her work. I would happily use and recommend Katy for future work.”
- Angelique Pistilli, Accounts and Administration Manager, Master Plumbers & Gasfitters Association/Master Painters Association

“Dealing with Katy as my virtual assistant is just so easy. Katy’s turnaround times on the work I give her always exceed my expectations, the work is always accurate and creative. I recommend her professional services constantly.”
- Clark Scarff, Managing with Priorities

“Katy provides me with a reliable, friendly, confidential and professional service handling my appointment bookings and confirmations.  This allows me to get on with the business of caring for my clients.  I’ve found her support invaluable.  If you’re looking for professional, prompt and reliable support for your business, I recommend Katy Dymond’s Secretarial Service to you.”
- Linda Pullen, Psychologist, Talking Helps

“Katy Dymond has been an integral part of my private practice since September 2007.  She has brought a sense of vitality, flexibility and creativity to a role that I found personally to be overwhelming and difficult to manage, in amongst my other duties as sole Psychologist at my practice.  Katy has taken on the role of Personal Assistant with absolute professionalism and reliability.  She has been a pleasure to work with and has always been proficient in her duties both on the telephone with clients and completing transcriptions.  Managing a busy and fully booked psychology practice can be challenging, having to juggle all client's bookings, cancellations and ongoing appointments.  Katy has been able to complete these duties consistently and efficiently, without any need for constant direction from myself.  All of my clients continually report being very happy with Katy's approach and have found her to be a delight to deal with when booking or changing their appointment times.  This initial contact that clients have with a practice is vital in creating a professional and trusting environment.  I have been very happy with the position that Katy has held within my private practice, and would recommend her to anyone looking for a professional and personalised secretarial service.”
- Louise Williams, psych-Empower

“Katy Dymond, my Virtual Assistant, is excellent and I can highly recommend her.  She has fantastic organisational skills, and has helped me plan, organise and review my days, weeks, projects etc.  She can do various tasks like any personal assistant, and her response times aren't just quick - they're virtually instant!"
- Claire Caesar, Claire Caesar Consulting

“I have no hesitation recommending Katy Dymond to assist with all aspects of conducting a seminar, conference or meeting. I conduct public seminars in capital cities around Australia and I use a local professional to assist at each one. Katy was been involved in front of house activities at two seminars in Perth this year and she was superb. Katy is highly-organised, wonderful with people and terrific with sales. A winning trio! I’ll certainly be using her again. If I could clone her I would and I would use her in every other capital city.”
- Michael Grose, Parenting Ideas